Refund & Cancellation Policy

Last updated: 07 Oct 2026

MINDBIS provides digital business-analysis reports generated from information submitted by the user. Because reports are created instantly and delivered digitally, refunds are generally limited.

When a refund may be considered

• Payment was deducted but the paid report was not unlocked.
• Duplicate payment was made for the same report.
• A technical failure prevented report access and our team could not resolve it.

When refunds are usually not applicable

• The report has already been generated, viewed or downloaded successfully.
• The user entered incorrect or incomplete information.
• The user disagrees with AI-generated guidance, estimates or recommendations.

How to request support

Email us at support@mindbis.com with your payment ID, report number, mobile number and issue details. Valid duplicate/failed-payment cases are normally reviewed within 5–7 working days.

MINDBIS reports are guidance tools. Government scheme eligibility, loan approvals, registrations and costs must be verified through official authorities/professionals before acting.